Privacy policy

This policy explains how Simplified IT Solutions handles personal data submitted through simplifyit.in. It should be read together with any privacy notice provided in a specific commercial or support process.

Information we collect

When you submit an enquiry, the site may collect your name, business email, organisation, role or title, country or region, phone number if you provide it, enquiry type, product or service interest, your message, the page and call-to-action that led to the enquiry, referrer information and campaign parameters.

How we use information

We use enquiry information to respond to you, route the request to the appropriate team, manage a resulting business relationship, protect the website from abuse and maintain operational records. We do not sell enquiry data.

Service providers

We may use hosting, email, CRM, security and other service providers to operate the website and handle enquiries. They receive only the information needed to provide the relevant service and are managed under the organisation's applicable contractual and security controls.

Retention

We keep enquiry and relationship records only for as long as needed for the purpose for which they were collected, for legitimate business continuity, or to meet applicable legal and contractual obligations.

Your requests

You may contact us to request access to, correction of or deletion of personal data where applicable, or to raise a privacy concern. We may need to verify your identity before acting on a request.

Security

We use technical and organisational controls intended to protect information against unauthorised access, alteration, disclosure or loss. No internet service can guarantee absolute security.

Contact

Privacy questions, data-subject requests and grievance enquiries can be sent to contact@simplifyit.in or to our published office address.